We were sold 2 sofas, one reclining one not, with the understanding the recliner would be delivered before Christmas and the other kept until the following March. The wrong sofa was delivered at Christmas and we were badgered to take delivery of the other. The recliner cost 3k and within a month the seat is sagging. The whole experience has been a nightmare. We were offered discount then found out it was a sham. What they were offering was £48 difference from the sale price.
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