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Anonymous
Luckily we didn’t purchase a sofa yesterday (in retrospect after reading the appalling reviews!) We visited the Leicester store, and after a wander round, I approached one of the sales team to ask the price of my favourite sofa in the store. It was over my budget, so I asked the price of my second favourite. She totalled it up and for 3 seater and a love chair, it came out as just over £1200. As we walked away from the sofa I spotted a sign places on the 3 seater sofa that there was a bundle deal on the suite, for a 3 seat, 2 seat, love chair and stool all for £1199. I was shocked she had failed to mention this deal to us, and instead had thought to tally up a 3 seater and a love chair for the same price! I wasn’t sure on that sofa, so she spent the time trying to get me to look at others but I wasn’t interested. I saw another one I liked and again, she totalled it up around the £1,350 mark and that included the insurance which she pushed on me, even though I’d said I’d had insurance before and didn’t think it was great. I said it was over my budget and she kept saying she would ask to management to see if she could get a discount on it but she wasn’t sure, it was only then I spotted on her store name badge - SALES MANAGER!!! After a pushy-almost sale, I backed out at the last minute and told her I needed time to think, she asked me what was putting me off and I wanted to say, YOU, but made an excuse, and after continuing to walk out of the shop and being asked “what about this one” all the way till the exit, I have vowed not to buy from SCS after all that and SO GLAD we didn’t now!! Avoid at all costs, blatant charlatans just wanting commission at any cost!
5 years ago
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SCS has a 1.5 average rating from 1,854 reviews