Absolutely awful service, bought 2 carpets for my 2 daughters bedrooms, gave the sales assistant the measurements one room slightly bigger than the other, when the carpets arrived we were told they were both the same size, one is about 6 inches to small for the room, it's impossible to speak to someone on the phone, nobody has bothered to call us back, we have sent emails and no one has returned our emails, it's the worst customer service I have ever experienced, they don't even deserve the 1 star, I would avoid scs completely