Disheartening Experience with My Tripe My recent encounter with My Tripe left me thoroughly disappointed and dissatisfied. The ordeal stemmed from mishandled baggage and subsequent reimbursement issues, shedding light on the company's lack of accountability and subpar customer service. Despite providing extensive evidence, including email exchanges with LOT Airlines, it became evident that My Tripe failed to adhere to proper protocols, resulting in the oversight of my reimbursement request. This negligence not only inconvenienced me but also led to unnecessary expenses incurred at the airport. What struck me most was the company's apparent indifference towards customer satisfaction and its refusal to acknowledge its mistakes. Throughout this ordeal, I encountered prolonged delays and encountered disappointingly low levels of support. In contrast, my interactions with LOT Airlines were characterized by swift and effective resolutions to similar issues, emphasizing the stark disparity in customer service standards between the two entities. In summary, my experience with My Tripe was disheartening, prompting me to caution potential customers about the risks associated with engaging with a company that prioritizes profit over customer welfare. It is my hope that by sharing my experience, My Tripe will take proactive steps to reevaluate its customer service practices and prioritize transparency and accountability moving forward.