“Even with a subscription, you pay the same amount for fast track as you would without a subscription. There is no service that they offer that can't be done easily and often free like checking in for your flight. It's a scam.”
“*A Disappointing Experience in Darjeeling – Not Worth the Hype*
I had high hopes for Darjeeling, often glorified as the "Queen of Hills," but my recent visit turned out to be a deeply disappointing experience. The city, sadly, is far from the picturesque charm it once promised.
Garbage litters the streets everywhere. From marketplaces to so-called tourist spots, cleanliness appears to be the last priority. There is a complete lack of waste management, and the constant stench makes it nearly unbearable to walk around and explore.
Hygiene is another major concern. Most eateries serve food in unhygienic conditions, and the quality is mediocre at best. Even popular restaurants and cafes lack basic cleanliness standards, leaving you constantly worried about falling sick.
Hotel prices are absurdly high for what they offer. Despite charging premium rates, guests are forced to request—even beg—for basic amenities like clean towels, running hot water, or proper room service. There’s little hospitality, and most staff seem either overwhelmed or indifferent.
Darjeeling has unfortunately become a poorly maintained, overpriced, and overrated destination. Unless there’s a serious effort to improve the city’s infrastructure, cleanliness, and hospitality, I strongly advise against visiting. Save your money and peace of mind—explore other hill stations that actually care about their visitors.”
“Worst company I've EVER dealt with.
They use dark UX patterns in their flight booking flow, so you end up paying for things you don't want or need, and their customer service is beyond a joke.”
“Do not book via Mytrip!
I am still waiting for my refund since my request in November. They already received the money from the airline, but they do not pay me out for like 5 months. I don't know how long it will take....”
“We were told to hold off on linking a child's ticket to an adult's for this Summer until April. This 'advice' was given in January. When calling again to do this we are told my Trip cannot link tickets. Furthermore prices have almost tripled between January and April. Previous complaints are just me with sorry over and over again. Agents cannot or will not offer any solutions. We cancelled and booked directly with an airline, losing us €1000.”
“We booked a flight with AirAsia through Mytrip and it was scheduled to fly on March 27th. We arrived at the airport that day to find out that the flight had been cancelled and that an email had been sent to Mytrip by AirAsia about the schedule change. However, on our MyTrip itinerary it still had the cancelled date as the day we were to fly, and we hadn't received anything from Mytrip about this change. We we were put on the flight two days later, but lost our hotel bookings and taxi fares. When we contacted MyTrip we were told that this was the airline's fault and that we needed to contact that airline about reimbursements for our losses. At first they insisted that they did send us an email, but when pressed on this couldn't provide the email details. We were then hung up on a couple of times and had very rude staff telling us we were out of luck. It was a horrible experience.”
“Never use this service. They charge you more than the airline does. When I pointed that out, they said basically “well that’s how it is” Blatantly stealing your money.
I was charged to book kids seat when Rayanair allows children under 12 to choose seats for free. They even charged more per seat than Rayanair. I don’t understand how this is allowed. Don’t try customer service by the way, useless.”
“Bad experience…booked flight through mytrip agent with 2 hour connection…mytrip does not provide online check in so we lost the connection although the flight was on time ! Don’t use this company unless it’s a direct flight . Also we paid extra for flexible tickets and you stay for hours on chat and still get bad service…asking you to connect later …really bad service”
“Mytrip just charged me 40€ service fee with no warning for asking about switching first and last names on their booking. Without a question, warning, nor some decency, while I did not agree to anything during the live chat. I would definitely call this website a scam.”
“I am still waiting on a refund from mytrip,for a flight I had booked with them,terrible customers service,some of the staff that answer ur call, dont understand English, wont put u trough to dr proper department, terrible, terrible, never again will I book anything with them ,”
“They are a scam company.
I booked filights through them, gave passengers details and paid in full. They confirmed my booking by email. 3Hours later they sent me another email saying that due to tech error my booking was cancelled.
It has been more than 2 weeks they still did not refund my £2000 and no telephone number or email you can contact them. Now I have no money to book my flights.”
“Either this company has a poor technology, or they are not very honest... I hope the first is the case.
I'm at an airport in another country. Because the connection from Zurich had been delayed and thus unable to make the domestic segment, a stand alone, separate ticket purchased through mytrip. When you buy they sell their products like crazy. But now I am in bind, I must get another ticket quick and get to that airline counter. Again, went through the dozen or so items they sell, and finally made the purchase. Received a confirmation email. i thought all was set. At the entry gate of the airport, this country demands that you show the security guard the itinerary. I opened the confirmation mail. No they don't send you an itinerary, but a link; "view my booking". Clicked, and a message says check your email for a code. I opened my email, copied the code and back to their page and posted. No, it is NOT VALID! Waited, waited, and repeated the process, and mytrip repeated with the response. Yes, what a TRIP!!! I ended up buying from priceline, yes, a few dollars more, but I received a ticket.
MYTRIP, I wish them well. Very much so. But would say this from a distance as I would from using your services.”
“My Trip is a Scam. Never ever book any ticket from them I would give them 0 Star. They are third party website based in India. DO NOT BOOK any ticket for them.”
“Dont ever use this site..They looting money..The Air India express ticket charged from me 286 British pound using through VISA Card while it was showing on Euro. The same flight ticket was available from 242 british pound equal to Dollar in other many sites. . Mytrip simply looted my cash additional more than 38 Pound from Visa card while I entered all data and visa card details after they sudden saying due to busy of routes and customers demands all prices are increased so you have to pay additional 15 pound. So I thought how its possible to cancel the ticket processing because ZI already enetred all visa card details there. So I clicked next and aftre I checked my bank balance they taken additional 35 Pounds.”
“I would give mytrip 0 stars if I could. Terrible customer service, charge for services that they then don't provide and are basically a scam organisation. I paid extra for a checked bag and a flexible ticket. On my outgoing flight, the airline wasn't aware of my checked bag. When I went to change my return flight, they said it wasn't possible even though I had paid for the service. They refused to refund even the extra I paid for the flexible ticket and then hung up on me.”
“I purchased a flexible ticket through Mytrip.com, but the service has been far from flexible. Firstly, I intended to purchase a flexible ticket for only one of my two tickets, but the website did not provide an option to select just one.
When I tried to change my flight, I was quoted an exorbitant $2,800 for the change—far more expensive than purchasing a completely new ticket. On top of that, the route they offered me was not what I wanted. Interestingly, the exact route I needed was available on the airline's website, but Mytrip.com failed to provide it as an option.
Frustrated, I contacted the airline directly, and they helped me change my ticket for a fraction of the cost Mytrip.com was charging. This experience left me questioning the point of purchasing a "flexible" ticket through Mytrip.com. It felt like a complete scam.
I will not be using Mytrip.com again and strongly advise others to be cautious.”
