An overall good hair service shamed by poor customer service by Salon Manager who got 'wound up' for asking breakdown and explanation to a bill. As much I would visit the salon again for good hair stylists at their Canary Wharf branch, their manager is an angry and arrogant individual, who carries poor customer and communication skills. A quality which is requisite for an overall satisfactory experience. The manager raised her voice, became flustered for no apparent reason even when the bill was paid in full. An extremly terrible experience that sets poor example for Sean Hanna as a brand.
9 years ago
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