seanhanna Reviews

Name: seanhanna
Rating: 4.69

4.7 Rating 1,720 Reviews

93 %

of reviewers recommend seanhanna

Company Reviews

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4.7

Based on 1,720 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

34745299

Email:

sales@seanhanna.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to the Worcester Park Salon had a fab stylish beautiful colour and excellent cut will be going back lovely girl AAliuah was her name”

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Posted 7 months ago

“It was a pleasure to have amazing hightlights and a superb cut by Niamh. She was a true professional and l love the colour and the cut. Lloyd kindly offered his professional direction and was very amusing throughout my visit! Sadly, when leaving I found the receptioniest both rude and challenging regarding the charges, I felt unheard and disrespected. Earlier Lloyd encourgaged me to rebook (which I was keen to do) but sadly I didn't due to your receptionist. Good luck Niamh - you have a fabulous career ahead of you. Sandie”

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Posted 10 months ago

“I have been going to SeanHanna in Cambridge for years and have always had a really good experience. I always book with Mica and she has cut my hair when its been short / long and everything in between. She provides a really great balance between listening to what the customer wants but also providing her professional advice. She has coloured my hair and also advised me to try a Brazilian blow-dry (which was the best advice I ever received to manage my frizz! It has been a total game changer).”

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Posted 1 year ago

“Sutton branch. First time in this saloon. Looking for a haircut. Naturally apprehensive as trying new place and possibly new hairdresser. I was offered appointment in 30min but told I have to pay in advance. When I said it doesn't feel right to pay for service before the job is done. I got reply that 'we could not please you anyway' Totally wrong and rude. Ofcourse I was already walking out on this attitude and would not come to any branch in the future after that experience. Train your stuff to show some respect to customers.”

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Posted 1 year ago

“Staisha from the Wimbledon branch is the colour guru, without a doubt!!! Staisha has been colouring my hair for several months, and at long last I have a stylist that has managed to achieve exactly what I have been trying to get to for years. Staisha you rock 🔝 Thank you so much! 😍 And as for my cut. Tomm you are a master!!! Thank you, thank you, thank you. 🙏🏻🤩”

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Posted 1 year ago

“Emma did an absolutely amazing job at fixing my hair especially as there was quite a bit to do with toning and root shadowing. She understood and was able to see straight away what I wanted and made it looks so natural. She is a lovely lady too.”

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Posted 1 year ago

“I have never been to a professional hairdressers and it was the best experience. Katie was super kind and knew exactly what I wanted. I was allowed a glass of water, which made it feel so homely. I was asked if I wanted a head massage, which was the best head massage ever. Katie spent ages on my hair, like she really cared about the final look which made me feel so good inside. I absolutely love my hair and I am so grateful. Thank you! Will defiantly be going back.”

Helpful Report

Posted 2 years ago

“This is a First-class Salon with a Great team! As usual, I received such an adorable welcome from Karen who works in front of the house. Then, I met Rachel who took care of my long hair in a fantastic way. Rachel is very Talented and Professional stylist. Before meeting Rachel I was always afraid to ask for a cut for my long hair. In the past sometimes I have received a cut of length longer than I expected. With Rachel cannot happen. She knows perfectly how much to cut and what to do. She is AMAZING! In addition, this time I asked for a cut a little different from my previous cut. She made a fantastic cut that makes me look younger. I am so happy. Thanks so much! I highly recommend this First-class Salon in Cambridge.”

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Posted 2 years ago

“The customer service at this location is wonderful, especially Karen who works the front of the house. My wife has been going to this location for five years and has been very pleased. She is very picky about who cuts her hair and in this case she has been very fortunate to have Emma who has been GREAT. I would highly recommend this location and be greeted by Karen who always has a smile on her face and then get a fantastic cut by Emma!!!”

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Posted 2 years ago

“Very happy with my cut and full head colour today by Hannah at Worcester Park. She listened to what I wanted and delivered exactly what I asked for. She is very methodical and takes pride in her work.”

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Posted 2 years ago

“First time at Sean Hanna and was very pleased with the service, Georgie was great at listening and understanding what i wanted out of my cut and finish and did a fantastic job - so pleased with the result and will be returning again soon!”

Helpful Report

Posted 2 years ago

“Brilliant colour and cut by Maria. It was my first visit and she spent time to understand what I needed to tone my colour and came up with an amazing cut and finish. Couldn’t have been happier!”

Helpful Report

Posted 2 years ago

“The stylists have top notch skills and beautifully cut, color and style my hair every time. Staff are friendly, warm and courteous and the salon is immaculate. I love Seanhanna!”

Helpful Report

Posted 2 years ago

“I used to go to Skyler salon and always had the best hair care and customer service. So I was assuming that Sean Hanna salon will be great and I booked in Putney. Unfortunately staff got covid and I have been moved to Wimbledon branch for last minute as I don’t live in London anymore. That was the worst experience I ever had. The girl who did my hair had 12 years experience. Probably with different type of hair. I did explain at the beginning that my hair are very fine and fragile. I booked for full head highlights and cut. Luckily I had a notes from Skyler what colours to use on my hair. If I wouldn’t had this not sure how would end. I know everyone does foils differently but this felt wrong from the start. After 30 minutes some foils has been taken off while I was waiting in the chair and she was still applying more. After another 30 minutes she has asked me to go take the wash area to wash my hair. I sat in wash area for 1 hour while she took my foils off and apply more colour and etc. She didn’t ask if the water temperature was okay and what is the next step. She did ask if I want head massage. After that she asked one of the trainee to wash my hair and brush them. That was another disaster, obviously this girl had no clue. My hair after the colour were so tangled up and wet and she just brushed my hair with different brush and half of my hair just stayed in the brush, I have asked for Tangle Teezer but they didn’t have one. So I asked if I can just brush my hair on my own, I did asked if they put leave it conditioner but she said they put oil in my hair. So strange. Then the colourist girl came back and just started to rumple my hair. Absolutely disaster. I was in the salon for 4 hours, next 45 minutes we had to sort out payment both girls had no clue. It was a nightmare, I’m sure the girl is good but don’t think she knows how to do highlights and her customer service was really bad same as the trainee girl. The only fantastic service I had over the phone when I was booking the appointment.”

Helpful Report

Posted 2 years ago

Good afternoon, I am sorry you did not receive the level of care and expertise we strive for. Please contact me directly at ellie@seanhanna.com to discuss this further. Best Wishes, Ellie

Posted 2 years ago

“Sean Hanna Sutton is fantastic. I saw graduate stylist Mollie on Saturday just gone - she was really great and my hair is fantastic. Have had loads of compliments. The manager Gina is fantastic too!”

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Posted 2 years ago

“In the Sutton branch today, I had my hair cut and coloured by Phoebe. She did a brilliant job and was really friendly and knowledgeable. I was really pleased with how my hair turned out and would highly recommend both Phoebe and Sean Hanna. Thank you”

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Posted 2 years ago

“First time at this salon. Had a wash & blow dry looked good but underneath my hair at the back was still greasy I did let the woman know that my hair was greasy and had dry shampoo in. Not impressed was not cheap. Hairdresser was good but not the woman who washed my hair…”

Helpful Report

Posted 2 years ago

Hi there, I am sorry to hear your seanhanna experience wasn't ideal, please contact me directly on ellie.h@seanhanna.com so that we can work to rectify this for you.

Posted 2 years ago

“Amazing cut from Serena!”

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Posted 2 years ago

“This is an Amazing Salon! I have received an extraordinary welcome from Karen, she looked after me so lovely. Then, I met Rachel who took care of my hair in an adorable way. I asked for a cut and explained to her what I was looking for. I am not native and my language skills are not so great. Rachel understood exactly what I was looking for. She made an extraordinary haircut! I am so happy :). Thanks so much to both and to the team in Cambridge. This team is great and highly professional. I highly recommend this salon!”

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Posted 2 years ago

“Frederico did a fantastic job cutting and styling my hair. He took his time and went above and beyond to ensure that I enjoyed the finished look.”

Helpful Report

Posted 2 years ago

seanhanna is rated 4.7 based on 1,720 reviews