I've been going to the Putney salon for over 8 years now - normally it's great. The staff are friendly and efficient, but today I got a blow dry and the results are awful - my hair is sticky and straggly bits are clumped together at the end. This is hardly surprising though as she took 35 minutes to wash and style my hair - bearing in mind that it's very thick and long. it would have been impressive if the results (mediocre waves at best) had lasted more than half an hour. My hair wasn't even shiny and I'm 100% certain that I would have achieved better results at home than the 'style' I got there. And I paid the extra £10 for a freaking stylist to do it. The whole thing felt rushed - she looked like she wanted to be anywhere else but there and hurried it to the point that at the back of my head the roots were still wet. Unacceptable.