This was the worst haircut that I have ever had. I begged for it not to look like a helmet but that is what I got - a boring helmet with the fringe cut far too short on one side. I was so disappointed. My previous haircut was done in California, when I was visiting my children, and the style and brilliance of that cut was still clear but also, I had brought in a PHOTO of it when it had just been done, showing exactly what I wanted, but did not get. Then, to top it all, the two who did my shampoo and cut then stood at the counter when I was about to pay, implicitly demanding a tip, making me feel so annoyed ( I thought that a tip is supposed ' to indicate pleasure' and is voluntary) that the tip I gave was grudgingly given. I have always taken the tip I choose to give to the persons involved. I only realised the full horror of my cut after a few days, when I had washed and dried it myself. It is AWFUL