Recently went to Bristol Branch for a scheduled appointment. Had to wait a long time ( at least 40 minutes) to be seen. This happened before. What is the point of making appointments if they cannot be kept within a reason ? Was not offered anything to drink either.
The new loyalty scheme is not very rewarding either. It was by far better under the previous scheme where 10% discount applied and 30% on the 6th visit .
Very disappointed with this Branch as service has deteriorated over the last few months . I am considering a different salon.
9 years ago
seanhanna has a
4.7
average rating
from
1,720
reviews
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