Horrible experience at Canary Wharf’ Seanhanna. Booked an appointment with Senior Stylist- Olivia, whose charges are £60 for haircut. Got appointment rescheduled and Erin, who is a junior stylist (& charges £45) provided his services. The receptionist was extremely rude and demanded a payment of £60 instead of £45. When asked why, she lied that Erin & Olivia are stylists at same level, whereas your website doest say so. The receptionist didnt hesitate to insult me, just because I was questioning the unreasonable demand of extra £15 she was asking for. Very disappointed with such unprofessional & rude behaviour of the staff of such a reputed salon! I wish there was an option to give negative stars. Am definitely not going back again, nor will recommend it to anyone in future.
5 years ago
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