Cassie
I booked an appointment for cut and finish with the head stylist in the Cambridge salon. Later I thought I might need to perm my hair as well. When I called again to ask the availability of hair perming, the lady answered the phone was extremely impatient. I am suprised that a salon charging so much money has such poor customer service. The lady's name sounds like 'Jacky', when I checked the Cambridge website it's likely to be the store manager (Jacqui). If it is, then it's even more surprising that a store manager has such impatient attitude towards the customer.
9 years ago
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seanhanna has a 4.7 average rating from 1,720 reviews

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