Always growing up my dad swore on Craftsman products because of the workmanship and warranty. recently i had a tool break, i do not live anywhere near a store as they closed in my area. It has taken me almost two months of getting pushed off to someone else and other departments , ect. I still have not resolved my warranty or spoke to anyone that can assist. I have over 19 E-mails and no reply except for 6 and that was telling me to call, when I call they tell me to send a e-mail, it's like a vicious circle. I will never purchase Craftman again, they really went down hill!