Brand new refrigerator purchased. Freezer would not seal, kept icing up. Called for service, repairman came out, ordered a new seal and freezer door. Door backordered so they eventually sears scheduled delivery for a replacement refrigerator. Same make and model delivered and installed. Two hours later, freezer cold but fresh food compartment not cooling at all. Called home service and repair could not be scheduled until weeks later. End result, I will never buy from Sears again.