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Cynthia Moran
Don’t buy from Sears . I purchased a refrigerator in January of 2022 . During the month of June I noticed my food was bad and by July the fridge stopped working. I contacted Sears for a repair appointment and the only available Saturday was in August. The technician ordered the parts. After 30 or more days the parts never arrived now , finally after numbers phone calls they put in for a replacement fridge. It has been 4 months that the fridge doesn’t work and Sears hasn’t resolved my problem. There was 2 attempts to deliver and all they did was delivery damaged goods that were sent back. We are mid October and I still haven’t gotten my fridge replaced and they don’t want to give me my money back. Don’t let this happen to you. It’s a nightmare. They have horrible customer service
2 years ago
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Sears has a 1.3 average rating from 309 reviews