Customer service is the worst possible experience. They are in the Phillipines and Center America, which isn't an issue alone. What IS an issue is the robotic way they repeat a script over and over. Never listening to what the issue is. Never breaking script to be the least bit human. Just an infuriating repeat of "I'm sorry Ma'am for the inconvenience...blah blah blah" , in a heavy accent barely understandable.