Diane Kirkwood
Three Kenmore appliances went out in my household. Took 7 months to finally receive a refund of $750. For my washer. No refund on dryer. Refrigerator is 2 years old. Went out on August 27,2022. Here it is November 10,2022 still not repaired. Sears had a technician come out October 18th. The technician diagnosed the issue. Ordered the parts. Was told by his boss that it was not acceptable. And was to come out again yesterday November 9 and re-diagnose it. He is scheduled to return November 28. I will not ever use Sears or Sears products again.
1 year ago
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Sears has a 1.4 average rating from 182 reviews

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