I had a service repair appointment in Palacios and the service repair man named Joseph Frazier was one of the rudest people I’ve met. He did not communicate anything with me and had a part shipped to my address without telling me. Since this is a vacation house I don’t get shipments here which caused me problems. I don’t think he properly diagnosed the problem and instead put in a new circuit board. I was charged $252 labor for a 10 minute job!
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