Order #912764381 for security cam placed in Aug 2023 was late so I checked the tracking number- it didn't work, I called the three telephone numbers and none actually worked for the purchase, the link in the order for help didn't work, I emailed several times and never got a reply. I reported the problem to the credit card company and Sears sent me an email today saying that I returned the order ( yes, the order that I never got). Nothing about this transaction seems honest- nothing. Be sure to contact your credit card company at the hint of fraud with details.