I have had it. Our oven is almost 20 yrs old. It stopped working. They have been scamming, lying and pretending that they're going to find the part. I specifically said to the person that need to stop lying to me because we both know they don't have the part. The tech who came to repair it said as much. They take your money and now they don't want to honor their agreement. They promise to call, never call and then stall some more. I'm only keeping the agreement so I can hold their feet to the fire because I'm ready to sue them. We need to band together and DRAG them.