I wish I can give under zero review. Sears services are worst than i can explain. I am struggling to get a replacement since November of 2023. I am without washer and dryer and There is no one to help. They just toss around to different departments but no resolutions till today. I have paid $500 for my extended warranty but it's total waste and I had spend over 100 hours on the phone with them but all waste of time. no results. I won't recommend them to anyone.