The worst company. Samsung refrigerator ice maker broke. First appt 2/23. Paid $100 and not fixed. Another tech came out a month later. Ordered new part, charged $331 for parts & labor. Recieved part 2 more months later. The next 8 out of 10 appts they didn't show up! I had to be home from 8 am - 5 pm each time. Yesterday had an appt, no one showed. Tick off a female! I disconnected the old ice maker and installed myself after some research. I have ice today!