Our Dryer has been overheating for several months,Timer does Not count down completely, leaving our clothes over dried & extremely hot to the touch. When we do check clothes, the dryer and clothes are so hot cannot touch clothes or inside of dryer or outside of dryer! The repair came today, (Said because it was not doing it in little time that he was here, he could not throw parts at it, meaning changing out a simple moisture sensor untill he experienced it himself. He was not polite nor acted like he believed me. This was very rude to us as we have been (Sears Customers for over 50 yrs.
We worry, if dryer keeps overheating it could cause fire. They always in past yrs would change out the moisture sensor, and it always took care of this problem in the past !!
We no longer have Confidence in the repair service they offer, from this experience today on July 11, 2024
Sincerely, Very Dissatisfied Cutomers,.