I would not even consider placing an order with Sears.com or Kmart.com. They took forever to deliver the large appliance we ordered. It was delivered damaged and I have been trying for days to get someone to help me with the return. I keep getting transferred to different departments that can't help or given suspicious alternate numbers to try. If you click on Return/Exchange on their website, the window says "page no longer available", even though during the return window. We are left with a damaged appliance and no way to return or exchange it. I did deal with some pleasant customer service people, although they were ultimately not able to help. Do not take a chance as this has become a very untrustworthy company.