Sears Repair Service BEWARE A horrible experience!!! They came to repair the refrigerator in my motorhome in MA. I paid the diagnostic fee, the cost to repair and parts. I explained that the repair would take place at my home in NY. They said fine. Parts arrived in NY and they scheduled the repair date. -------THREE TIMES THEY SENT THE TECHS TO MA------- The link they send you says you can change the repair address by calling. However, there is no phone # listed. You cannot talk to a person unless you request a new repair. That person cannot change the repair address. I WAS TOLD I WOULD HAVE TO SEND BACK THE PARTS AND RESCHEDULE THE REPAIR AND PAY ANOTHER DIAGNOSTIC FEE AGAIN. I refused and requested a supervisor. They said they would put a note in so I wouldn’t have to pay anything hence….New repair order. SO TODAY I RECEIVE A LINK REQUESTING A RATING FOR THE REPAIR AT 8:30 AM…..BUT THEY NEVER CAME. Again more calls……….. New repair date…Will they come???? And as expected…….NO! Rescheduled…….After I waited around all afternoon.