Do not buy anything from sears.com. Sears issued a refund to be used on sears.com, I have been waiting 11 months for sears.com to send out an over range microwave and still waiting. I have called customer service weekly just to be told that the item has not made it to the warehouse and that they would escalate the issue to a supervisor and someone will call, and no one has ever called. November 1st, I called again, and was told that the item has been available in the warehouse for one month and logistics will call soon to schedule a time to deliver and install. Waited one week..no call…I called back and was told that sears would bypass logistics and have Costco (what) deliver the microwave. I asked what does Costco have to do with sears.com, and was told that sears has been using Costco to fill orders for 2 years. Do not buy a Home Warranty from sears, you will regret it!