our refrigerator broke and repair man came out and fixed it BUT 2 weeks later the refrigerator stopped working for the same reason. We scheduled a return repair which Sears cancelled by email we had to reschedule and 4 days later they again cancelled with no reason only an email. Tried to reach them during this whole time the AI SAID WE WERE NEVER SCHEDULED BUT WE HAVE EMAILS SHOWING WE DID . Very hard to find a number to speak to a person, finally did now they say we have to wait another 3 days for a person.
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