Extremely Disappointed with Sears Warranty Service I’ve had a Sears warranty for years, but my recent experience has been awful. I requested refrigerator repair at my St. Petersburg property in March—it’s now May 29th, and after three failed repair attempts and multiple part replacements, it still doesn’t work. They scheduled a video technician today, but after an hour on hold, no one showed up. They refuse to replace the unit until a tech logs it as non-repairable. Even then, I’d wait 5+ days for a coupon, can only buy from Sears.com, and shipping takes up to two weeks. I’ve lost food, time, and patience. If you can get a human they are very nice but the no show for appointments are very bad and I can’t be without a fridge for that long. I do not recommend Sears warranty service.