Absence One is a part of Sedgwick. Nicole B. was great today, she helped fix my claim after Absence One screwed it up. She is definitely not the problem. Absence One however, is horrible. They are constantly not applying received paperwork to claims, close them as quickly as possible and will straight up lie to you and tell you it is your fault! Then it's backtracking- oh, well we did receive that. Oh, well it was supposed to be opened. We'll do it now. Get your sh*t together. Terrible service and stressing out people/parents of special needs children. Shame on you!