Never ever buy from See Tickets! As many others said it before me, it is so annoying that in 2022 you only get a very limited number of reasons for which you cannot attend an event - for which, btw, you need justification, medical documents & all. Why did I pay an extra fee as insurance for my tickets then? This is outrageous and goes against my rights as a consumer - people change their minds, circumstances change, but you should have the option of getting your money back. I'm pretty sure I won't get mine back. Poor communication & customer service. Big, big, big mistake buying from them.