Will never use this company again. They don't offer refunds. I brought tickets for my children to attend a santa grotto. Myself and them have tested positive for Covid and can no longer attend as per the instruction on their site states if you have covid please do not attend. I got a reply stating they don't offer refunds, but the tickets are not named so I can pass them on to someone else. No customer service or empathy or consideration taken. I just lost m money. Will never use again. Also everything is through email. You can't even talk to no one.
2 years ago
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