They have basically robbed me, I have not received my clothes or my refund as they promised, They didn't send me a confirmation email to start with so i asked them if they had received my order and have sent it out to me as they have already taken payment from my account and 3 days later sent me a returns policy email, that's obviously not what i asked for! i think it's a joke! I rang customer services and they told me my items had been lost and they would give me a refund a week and a half later still haven't received my refund. who is running this place its awful i am not going to shop with them unless they sort out my problem pretty sharpish! I am not impressed at all i think it's disgraceful and careless.