Anonymous
The order I placed throw the online PayPal account on lockdown period. But the address on PayPal was old. But unfortunately, for the system from Select, I am unable to update the delivery address. I contacted the customer service and they said I have to wait (while the Product will transfer to the delivery team harness). While the team got the product, before delivery I called them to let them know about updating the address. They confirmed to me about successful updates. After that, I knocked them several times throw an online customer service number from their website, but the number was inactive. Recently I emailed them from my unused email id. I already emailed to customer service email address, but I didn’t receive anything from them. Reply of mines: What kind of joke it is? I am chasing this order since I placed the order. I had called to select customer service to update my delivery address, and she confirmed that. Since then I tried to contact with customer service number and also head office. I sent several emails and I also contacted the local stores regarding that. After updating the address you delivered to the old address. Is it my fault? I am Looking for a solution for nearly six months. Reply from Select: Pravin (Select Fashion) 6 May 2021, 11:23 CEST Hello, We can see the order was placed on 28-11-2020 and the same was despatched on 28-11-2020, the delivery address was put by you while placing order was 123 Keogh Road, London E154NT. We have checked the Hermes tracking and its shows secure delivery at the above address. As the delivery has been made at the address provided by yourselves on order, we are unable to help any further Kind Regards Pravin
3 years ago
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Select Fashion has a 2.0 average rating from 129 reviews

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