Got a pair of boots took them home and they hadn't been properly finished there was still extra material down the sides and inside tried to return only to be told I'd have to send them to head office and wait weeks for a refund it was a genuine fault so I feel there should of been some discretion on getting a refund in store would of been happy to exchange but they didn't have my size very bad outdated policy and will put me of buying things in there again
7 years ago
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