Ray at the Haymarket store in Leicester (says she’s originally from Coventry) wasn’t really helpful. I thought she was quite forceful in terms of kept bragging and telling me to go back to Birmingham to do my exchange or refund on gift card from my purchased items because it looked like she couldn’t be bothered to from the very beginning. I don’t get why she kept telling me to go back to Birmingham when all the Select stores are the same. I also rang in this morning about student discount and the store did say yes just show them a card or uni days. However, when I went into store she was abrupt and just told me to go back to Birmingham. I accepted the fact that they did not take uni days but I don’t get why they would say they do. However, that’s not the point. I didn’t enjoy the customer service as I felt she was being rude and forceful.