Avoid Avoid Avoid I wish I had read the reviews prior to dealing with this company my bad and BIG lesson learned lowered the original offer stating new battery needed and phone scratched Battery was 84% which Apple quote as not needing replaced for around another year Phone was immaculate when it left me always been protected from the day it was purchased yet they sent me a pic of supposedly my phone with obvious scratches really bad experience and felt unable to do anything about it as they had my phone and I didn’t know what they would send back customer service is non existent tried contacting on face book and was unable to message so I sent an email that took 4 days for a response then when I replied I never recieved a reply eventually paid me whole process took around 2 weeks Bad experience would not use again would not recommend