We have used Sendabunch many times over the years since before it was Sendabunch. Only once did I have a recipiant say the roses did not look good when they arrived and did not last long. Now I avoid ordering roses. My husband usually places the order and says your site was actually easier to use a while back. Repeat orders came up as you typed in the address. I think at one time you even asked us at Christmas if we wanted to send flower to those we had sent to in past years. Maybe before the company changed names? We are happy to use your service rather than inter flora or similar. Happy New year to all those that work on our orders!