I ordered 15 Singapore orchids for friends Golden wedding anniversary. They arrived on the day which was great. However, I visited the friends the next day & was disappointed to find that 4 of the stems had lost their flower buds from the ends of the stems & were actually brown at that point (about 2-3 inches of the length) It was as if old stems had been mixed with fresher ones - not the most attractive look. I have to say I was embarrassed. Marks & Spencer used to do orchids by post which I bought many times & never had this problem, they unfortunately don't seem to sell them any more. I would not have known about this had I not visited them, & as others have said, a recipient would not let you know that the flowers were poor.