I am afraid that I am not very happy. My record shows that I have been ordering from Sendabunch for a number of years. During that time I had been very satisfied with both service and quality. However, on this occasion, as with another recent one, the flowers have failed to arrive on time. On the last occasion, the error was rectified after I drew attention to it, but the birthday, for which I had ordered the delivery had long passed. I hope that action will be taken this time. I have would like to withhold the star rating for the time being but the programme does not allow this.