This is the second time I have used Sendabunch. Two bouquets of flowers were ordered on each occasion. The experience was good on the first occasion, which is why I used the company again. The second experience has not been as good. Positively, the flowers arrived on the requested day. Unfortunately, one recipient reported that the flowers were dry and looked as if they were about to die - there was insufficient 'water' in the packaging. The second recipient reported that the flowers were squashed into a box that was too small for them, causing some damage to the flowers. Fortunately, in both cases the flowers have recovered. Sadly, however, the experience of receiving the bouquet has been marred.