Although advertised on website as delivering in 1-2 days the flowers I ordered took 6 days to arrive. When I wrote to ask where the flowers were for my Gran's 99th birthday present I was told that they were so late because of the Bank Holiday. This should have been flagged up when I ordered the flowers or I shouldn't have been able to choose my delivery date on the selection if it were not possible. In any case I do not see how a Bank Holiday can make quite such a difference to the delivery time. Especially since the Bank Holiday was after my Gran's birthday. We received no apology. On the positive side my Gran thought her flowers were lovely.
10 years ago
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