The pallet was collected, as arranged on the Thursday and all seemed well. On Friday afternoon another lorry turned up to pick up the pallet. This, understandably, caused some confusion as to who had collected the actual pallet. However the pallet has been delivered and all seems well. I would suggest a careful check of the procedures to reduce wasted journeys and unnecessary panic for your customers. All in all not bad. Collected and delivered at the agreed times and dates.
9 years ago
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