I have no dealings with sendvalu, but they called me yesterday and I really didn't know why they called me. When the operator said about a transaction received using my card I was very surprised because I did not make any transaction to them or send money online. It was then we found out someone has used my card information with our my knowledge. I am glad until today thinking about the incident. It's good that senvalu contacted my right away and they told me to report it to my bank and as well as to police after that they cancelled my transaction. Thank you so much sendvalu, your process on verification is excellent. You were able to stop the person on using my card with out me knowing. I really appreciate your time to call me about this and notify me about my card activity. Your customer support helped me a lot and clearly advised me what to do next. Kudos to your company and people who works in sendvalu!!!!