This past week i found your service online doing a search for "money transfer services". Of course the BIG BOYS, names came up but also your company. Your marketing was promising, but i was skeptical. So i wanted to try SendValu.com because of many years of being frustrated, demeaned, misunderstood, and marginalized by the over-large call centers of WU, MG and WR groups and subsidiaries. What i found out this week is that your company is a refreshing change from the awful service i experienced the past 4 years sending money to friends and associates abroad. To add to my pleasure with SendValu, i have requested communications and responses by email which were promptly responded to. Then today I had the satisfaction of speaking with, receiving clear understanding of my problem, and resolving the issues, with your phone support person Mike, at your USA support number. As a 35 year owner of 4 businesses and sales trainer for my businesses, it is important for you to know about my outstanding experience as i comment the following. "Mike" had no idea nor did he adjust his approach to my experience as a client. He treated me, and all clients i expect, with the utmost professionalism and effectiveness. Mike is a high mark for all in your organization to meet. Well done Mike. Well done SendValu. i am excited to spread your good word, your good works, and your service excellence to all my associated, in this world of minimalism among your competitors. With best regards, JF, President SSP, Inc.