My spouse and I traveled with Senior tours to Alaska (cruise). I find that your agents are very polite and knowledgeable when informing the client. Our trip with that particular vacation was rated a good 4/5. We had planned a trip in 2019 space week cruise. Unfortunatly I had a serious back operation and had to cancel. Your agent arranged for refund without hesitation and were very concerned about my health. We booked the same trip for 2020 but it was cancelled, "we all know the reason". Again your staff were very sympathetic and proceeded with our refund without delay. We like the way you interact with your clients: respect, empathy, friendly and in a very professional way. We look forward to travelling with you in the near future. Thank You.