Frustrating Customer Service and Unresolvable Order Issue I experienced a significant problem with this order that was met with unhelpful and inflexible customer service. Within 10 minutes of placing my $120 order, I realized I had submitted it to the wrong address. I immediately attempted to cancel or modify the order through their platform but found only an email contact option. I sent an urgent email the same night explaining the situation. However, customer service did not respond until the following morning, claiming the order had already shipped. Their only suggestion was for me to reject the order, which was impossible since I do not live at the delivery address. I attempted to get assistance from USPS, but they could provide no solution. The company offered no meaningful alternatives to help me recover my $120 or reroute the package. Their customer service was dismissive and provided zero practical assistance. This experience has been extremely frustrating and resulted in a complete loss of my money. I cannot recommend this company to anyone seeking reliable service or customer support.