I recently ordered two Ariana Grande products from Sensa Beauty, and unfortunately, my experience has been quite disappointing. While I did receive one of the items, I never received the second shipment, despite being charged for both. The one item order Number: 64113082 I’ve been trying to resolve this issue by reaching out to customer service multiple times to get the second order number to locate my order. However, each time I contact them, I receive the same response stating that the shipment was delivered. This is frustrating, especially since the second item was intended as a Christmas gift. Despite my efforts to communicate the situation, I feel stuck and unheard. It’s disheartening to see that they have already charged my account twice without providing a satisfactory resolution. I’d like to get the answer of what happened to my second order. I’ve lost money on this and no one‘s responding.