Disappointed I ordered flowers for my granddaughters birthday Delivery stated between 8am and 8pm Flowers never arrived. Tracking system was saying they had arrived when they had not. Checked later ..tracking system said still out for delivery. Emailed the customer service team to be told them woukd be delivered by 9pm 9.15pm flowers still not arrived tracking system said still out for delivery Emailed customer service team again They then tell me that the driver cannot deliver that day and that they woukd be delivered the next day and that they would refund me 25%. My granddaughter waited all day for her flowers. Just not good enough. Flowers did eventually arrive. Very disappointed