Received flowers today for Mother’s Day from my son. Absolutely shocking they were not as discribed in the website. Wilting and flowers shedding the petals and discoloured. Appalling! Contacted customer service and the quality team say they see nothing wrong with the bouquet. Hard to believe. I have written again for my son to have a refund and I will send pictures to trading standards. Avoid this company. 45.00 is a disgrace to charge for wilting flowers. Also the bouquet was delivered in a huge box and the bouquet wasn’t secured , could get better in ALDI.
2 years ago
Serenata Flowers has a
3.4
average rating
from
5,923
reviews
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