Ruined Golden Anniversary gift... If you do choose to order from this company be sure to check with whoever you send them too that everything is ok within the week because if you don’t let SerenataFlowers know within 7 days they couldn’t care less! I sent the Roses and Freesia bouquet to my parents for their Golden Wedding Anniversary, went for the £49.99 option as wanted it to be as special as possible. What an utter waste of money that only disappointed me and upset my parents. The Roses arrived with brown edges but I didn’t worry as the SerenataFlowers website does say this is normal – don’t trust that advice you're just cutting into your 7 days to make any comments. Stupidly I told my parents is was normal and not to worry, what I didn’t do is give them a copy of the terms and conditions so they didn’t know they were running out of time to let me know the flowers were getting worse. Speaking to my parents a week on from their anniversary they told me the flowers had become browner, never bloomed and the heads had dropped off several of the roses – all in under a week! I contacted SerenataFlowers to let them know and all they did was quote their T&C's to me, as if the quality of the product wasn’t bad enough their customer care is shocking. I honesty wish I had gone to my local supermarket for flowers, I could have bought a lot more flowers and I know they would have bloomed and lasted longer. Its heart breaking when you try to do something special and have it ruined, I can't get back my parents special day. Needless to say I will never use this company again and would not recommend them to anyone.